Managing information services : a sustainable approach /

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Bibliographic Details
Main Author: Bryson, Jo.
Format: Printed Book
Language:English
Published: Farnham, Surrey ; London: Ashgate Publishing, c2011
Edition:3rd edition.
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Table of Contents:
  • Managing in an uncertain world
  • Strategic influences
  • Strategic planning : positioning for a sustainable future
  • Attracting and retaining talented people in challenging times
  • Ensuring value for money and enabling a cost-sustainable future
  • Knowledge and information management : a key to survival
  • Strategic technology and asset management : a smarter approach
  • Leadership
  • Utilizing a values driven culture for sustainability
  • Innovation and creativity
  • Engaging change in positioning for the future
  • Group dynamics and team building
  • Effective negotiation and conflict management
  • Managing the political arena
  • Policy making
  • Personal communication and networking
  • Managing yourself and others in challenging times
  • Corporate governance
  • Accountability and influence
  • Encouraging transparency
  • Managing for sustainability
  • Managing risk
  • Sustaining trust and continued operations
  • Evaluating benefits and performance
  • Competitive strategies
  • Corporate image and communications
  • Ensuring service quality
  • Bringing it all together.